Shipping Policy
Delivery Time
Our business is based in Central Europe (Slovakia), and we ship orders to customers worldwide.
Delivery times are estimates only and cannot be guaranteed. Once your order has been dispatched, you will always receive a tracking number so you can follow your shipment.
Please note that delivery times may vary depending on the destination country, customs procedures, local postal services, and the courier company.
Refunds and Shipping Costs
If you experience an issue with your delivery or wish to request a refund, please contact us with a brief explanation of the situation.
Each refund request is reviewed individually. If we approve your request, the refund will cover the cost of the goods. Original shipping costs and any return shipping costs are the customer's responsibility, where permitted by applicable law.
Please contact us before returning any goods so we can provide the necessary instructions.
Contact Us
If you have any questions about shipping, delivery, or refunds, please contact us:
Email: info@ledstripstudio.com